{"id":269,"date":"2026-04-23T04:24:45","date_gmt":"2026-04-23T04:24:45","guid":{"rendered":"https:\/\/ammamess.online\/?page_id=269"},"modified":"2026-04-23T04:25:12","modified_gmt":"2026-04-23T04:25:12","slug":"refunds-and-cancellation-policy","status":"publish","type":"page","link":"https:\/\/ammamess.online\/index.php\/refunds-and-cancellation-policy\/","title":{"rendered":"Refunds and Cancellation Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"269\" class=\"elementor elementor-269\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-98b2208 e-flex e-con-boxed e-con e-parent\" data-id=\"98b2208\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac6c1f5 elementor-widget elementor-widget-text-editor\" data-id=\"ac6c1f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>Refund and Cancellation Policy \u2013 Amma Mess<\/h1><p class=\"isSelectedEnd\">At Amma Mess, we strive to provide fresh, hygienic, and high-quality food. Please read our refund and cancellation policy carefully before placing an order.<\/p><h2>1. Order Cancellation<\/h2><ul data-spread=\"false\"><li>Orders can be cancelled <strong>only before preparation starts<\/strong>.<\/li><li>Once the food preparation has begun, cancellation is <strong>not allowed<\/strong>.<\/li><li>To cancel an order, please contact us immediately via phone or WhatsApp.<\/li><\/ul><h2>2. Refund Policy<\/h2><p class=\"isSelectedEnd\">Refunds will be considered only under the following conditions:<\/p><ul data-spread=\"false\"><li>Wrong item delivered<\/li><li>Order not delivered<\/li><li>Food is damaged or not in acceptable condition at the time of delivery<\/li><\/ul><h2>3. No Refund Conditions<\/h2><p class=\"isSelectedEnd\">Refunds will not be provided in the following cases:<\/p><ul data-spread=\"false\"><li>Change of mind after order confirmation<\/li><li>Delay due to traffic, weather, or unforeseen circumstances<\/li><li>Incorrect address or unavailability of the customer at delivery location<\/li><\/ul><h2>4. Refund Process<\/h2><ul data-spread=\"false\"><li>Approved refunds will be processed within <strong>5\u20137 working days<\/strong>.<\/li><li>Refund will be credited to the <strong>original payment method<\/strong>.<\/li><li>For Cash on Delivery (COD), refund may be processed via bank transfer or UPI.<\/li><\/ul><h2>5. Contact for Refunds\/Cancellations<\/h2><p class=\"isSelectedEnd\">For any refund or cancellation request, please contact:<\/p><p class=\"isSelectedEnd\">Amma Mess<br \/>158\/4, Baglingampally,<br \/>Kachiguda, Hyderabad \u2013 500044<\/p><p>\ud83d\udcde Phone: +91 XXXXX XXXXX<br \/>\ud83d\udce9 Email: <a href=\"mailto:your@email.com\">your@email.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund and Cancellation Policy \u2013 Amma Mess At Amma Mess, we strive to provide fresh, hygienic, and high-quality food. Please [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-269","page","type-page","status-publish","hentry"],"ams_acf":[],"_links":{"self":[{"href":"https:\/\/ammamess.online\/index.php\/wp-json\/wp\/v2\/pages\/269","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ammamess.online\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ammamess.online\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ammamess.online\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ammamess.online\/index.php\/wp-json\/wp\/v2\/comments?post=269"}],"version-history":[{"count":4,"href":"https:\/\/ammamess.online\/index.php\/wp-json\/wp\/v2\/pages\/269\/revisions"}],"predecessor-version":[{"id":273,"href":"https:\/\/ammamess.online\/index.php\/wp-json\/wp\/v2\/pages\/269\/revisions\/273"}],"wp:attachment":[{"href":"https:\/\/ammamess.online\/index.php\/wp-json\/wp\/v2\/media?parent=269"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}